PRODUCT AUTHENTICITY &BRAND DISCLAIMER
1. Brand Affiliation
Joyno Creations is an independent reseller of collectible plush toys. We are not affiliated with, endorsed by, authorized by, or in any way officially connected to Jellycat London (Jellycat Ltd.), or any of its subsidiaries or affiliates.
All brand names, trademarks, logos, and character designs are the registered trademarks of their respective owners.
2. Authentic vs. Replica Item Identification
To cater to different budgets and collector preferences, our inventory includes both original manufacturer collectibles and high-quality inspired replicas. We believe in absolute transparency, and items are clearly categorized as follows:
Official Authentic Collectibles: Items explicitly titled, described, and labeled as "Authentic Jellycat" or "Authentic" or "Genuine" are guaranteed 100% genuine, original products manufactured by Jellycat Ltd. These items include all original factory identifier markers, correct manufacturer SKUs (such as BAH2LPB), and official batch tracking codes. Every authentic plush we ship receives VIP treatment to arrive in pristine, huggable condition. Your new companion is nestled safely inside a protective cotton bag and packed into a custom-fitted box designed specifically to prevent crushing. To preserve its collector value, each hangtag is sealed with a plastic protector. For your peace of mind, every package travels via fully tracked shipping and requires a signature upon delivery.
Inspired Replicas: Items titled, described, and labeled as "Replica" or "Inspired By" or "Studio Editions" are high-quality alternative variations. These items are manufactured independently, and are priced accordingly to offer an affordable alternative.
3. Customer Responsibility
It is the buyer's responsibility to review the product title, description, and tags before completing a purchase. By purchasing from Joyno Creations, you acknowledge that you have read the item description and understand whether you are purchasing a genuine collector’s piece or a replica item.
4. Quality & Safety
While we ensure all products listed on our platform meet high standards of craftsmanship and cleanliness, replicas may differ in materials, fur density, and weight from original manufacturer standards.